Privacy Policy
Last updated: August 3, 2025
This Privacy Policy describes how [Your Company Name] (“we,” “us,” or “our”) collects, uses, discloses, and safeguards the personal information you provide on our prescription-based e-commerce website (the “Service”). By accessing or using the Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
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Account Registration
– Full name
– Phone number
– Email address
– Shipping address -
Prescription Data
– Scanned images or details of your prescription
– Any associated medical notes
1.2 Payment Information
We do not collect or store your payment card or bank account details. All payment transactions are processed securely by our payment processor, MyFatura.
1.3 Cookies & Tracking Technologies
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Cookies (e.g., session cookies, preference cookies) to enhance your browsing experience.
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Google Analytics to understand site traffic and usage patterns.
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Meta Pixel and Google Ads snippets to measure and optimize our advertising campaigns.
2. How We Use Your Information
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Order Fulfillment & Shipping
We use your name, phone number, email, address, and prescription data to process and ship your order, and to communicate delivery updates. -
Prescription Verification
We verify and validate prescriptions to ensure compliance with applicable laws and to maintain quality of care. -
Billing & Payments
While MyFatura handles payment processing, we share only the minimal transaction details required (e.g., order amount, invoice number). -
Site Improvement & Analytics
We analyze usage data (via Google Analytics) to improve our Service, troubleshoot issues, and enhance user experience. -
Marketing & Retargeting
We use Meta Pixel and Google Ads snippets to deliver relevant advertisements and measure their effectiveness. You may opt out of personalized advertising in your browser or device settings.
3. Data Storage & Security
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Secure Cloud Storage
All prescription data is stored in a secure, encrypted cloud environment. Access is strictly limited to authorized personnel. -
No Third-Party Sale
Prescription data and other personal information are never sold, rented, or leased to third parties. -
Technical Safeguards
We employ industry-standard security measures (encryption at rest and in transit, firewalls, access controls) to protect your data against unauthorized access, alteration, or destruction.
4. Sharing Your Information
We share your personal information only with the following service providers, and solely for the purposes outlined:
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Payment Processor (MyFatura)
– To authorize and process your payment. -
Shipping Carriers
– To pick up, transport, and deliver your orders. -
Analytics & Advertising Partners
– Google (Analytics, Ads), Meta (Pixel) — to measure and improve marketing efforts.
We require all such providers to adhere to strict confidentiality and security standards.
5. Cookies & Opt-Out
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You can set your browser to refuse cookies or to notify you when a cookie is set.
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To opt out of Google Analytics tracking, install the Google Analytics Opt-out Browser Add-on.
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To opt out of personalized ads from Google, visit Ads Settings; for Meta, visit Ad Preferences on Facebook.
6. Your Rights & Choices
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Access & Correction
You may access, update, or correct your account information by logging into your account or contacting us. -
Deletion
You may request deletion of your personal data (excluding data we must retain for legal or operational purposes). -
Marketing Communications
You can unsubscribe from marketing emails by clicking the “Unsubscribe” link in any promotional email.
7. Children’s Privacy
Our Service is intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have collected such data, please contact us to request its removal.
8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated date at the top of this page and, where appropriate, notify you by email or a website notice.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Gloweyez
Email: mail@gloweyez.com
