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Privacy Policy for App

Privacy Policy — Gloweyez

Last updated: October 2025

Gloweyez (“we”, “our”, “us”) operates the Gloweyez mobile application and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our eCommerce app.

1. Information We Collect

When you use the Gloweyez app, we may collect the following information to provide and improve our services:

a. Account Information

  • Email address

  • Phone number

  • Full name

Used for login, authentication, and communication related to your orders.

b. Order Information

  • Billing address

  • Shipping address

  • Order details (items purchased, quantities, prices, etc.)

Used for processing orders, shipping, and customer support.

c. Device Information

We may collect non-personal data such as device type, operating system, and app version for analytics and troubleshooting.

2. Payment Information

Gloweyez currently offers Cash on Delivery (COD) as the primary payment method.
We do not store or process your credit/debit card or bank details on our servers.

3. How We Use Your Information

Your information is used to:

  • Create and manage your account

  • Process and deliver your orders

  • Communicate updates, confirmations, and offers

  • Improve our services and user experience

  • Comply with legal obligations

4. Data Storage & Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
User data is stored securely on our protected servers and used only for the purposes described in this policy.

You can permanently delete your account at any time by visiting:
https://www.gloweyez.com/delete-my-account/

5. Sharing of Information

We do not sell or rent your personal information.
We may share limited data only with:

  • Delivery partners (for shipping purposes)

  • Technical service providers (for app hosting and analytics)

All partners are required to maintain confidentiality and data protection standards.

6. Your Rights

You have the right to:

  • Access and review your account information

  • Request correction or deletion of your account

  • Withdraw consent or deactivate your account

You can permanently delete your account at any time by visiting:
https://www.gloweyez.com/delete-my-account/

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined here, unless a longer retention period is required by law.

8. Children’s Privacy

Our app is intended for users aged 13 and above.
We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us for deletion.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the “Last updated” date above. Continued use of the app after changes means you accept the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or data handling practices, please contact us:

Gloweyez Support Team
📧 Email: support@gloweyez.com
🌐 Website: https://www.gloweyez.com